| DELIVERY VEHICLES |
 Most delivery vehicles used are
between 7.5ton and 15ton. We would ask
that for your own benefit you provide a good clear access to the property.
|
|
| WEIGHT & HANDLING |
 Cast products are extremely
Some of our products can be extremely heavy. With this in mind, it is necessary to have personnel and suitable equipment at site on the day of delivery. Where we supply a drawing for bespoke items, we will provide the weight. For all other weights, please contact our office on 0845 050 8746.
|
|
| DELIVERY |
In the majority of cases we aim to deliver on a next day basis or on a day convenient to you. Delivery times are 08:00 to 17:30 Monday to Friday. We are able to offer timed or weekend delivery although this will incur an additional charge.
Items are usually delivered on a pallet and the vehicles used are between 7.5 ton and 15. As such we would ask that you provide good clear access to the property. If access is restricted, please let us know in advanced so that an alternative vehicle can be arranged, as you may be charged for redelivery.
|
| DELIVERY COST |
 Small Items (Mainland England/Wales)
Small Items which can be boxed: £15.50 Plus Vat
Small Items (Scottish Low, IOW, NI)
Small Items which can be boxed: £32.00 Plus Vat
Small Items (Scottish High, C.I, ROI, Scilly, IOM)
Small Items which can be boxed: £45 Plus Vat
Large Items (Mainland England/Wales)
Gutter/Pipe Lengths, Rooflights & Radiators etc.
£62.00 Plus Vat.
(Per Pallett)
Large Items (Scottish Low, IOW, NI)
Gutter/Pipe Lengths, Rooflights & Radiators etc. £110.00 Plus Vat.
(Per Pallett)
Large Items (Scottish High, C.I, ROI, Scilly, IOM)
Gutter/Pipe Lengths, Rooflights & Radiators etc. £150.00 Plus Vat.
(Per Pallett)
Next Day & Timed Deliveries
For an additional charge we are often able to provide a next day or timed delivery. (Please contact our sales office for costs).
International pallet prices for door to door delivery (including
insurance).
USA = £964
ROI = £190
Jersey = £210
Douglas (IOM) = £285
Prices do not include any import or local taxes, these are to be
paid by the customer upon arrival where necessary.
All Products Subject to Stock Availability
|
|
| DELIVERY TIMES |
 Delivery Days
Deliveries of larger items (ie. Gutters, pipes and radiators)will normally be palletised and sent on a 3 day carrier for the delivery to reach the site within 3 days from date of despatch.
We are able to offer Next Day Delivery for an additional charge (please contact our sales office for further details and charges).
Radiators
Victorian & Nouveau 4 - 5 Days
All Other Models 14 - 21 Days
Gutters & Pipes
Standard Products 3 - 4 Days
Cast Rooflights
1 - 2 Days
Valves & Accessories
2 - 3 Days
Airbricks
2 - 3 Days
Soil Pipe & Fittings
7 Days
|
| STORAGE (PRE-INSTALLATION) |
Our standard range of rooflights will arrive boxed with most bespoke rooflights being sent in a crate. It is advisable to store all items pre-installation in the packaging provided and in a dry environment. Items which are damaged on site cannot be returned.
|
| DESPATCH |
 When the items are
manufactured/assembled and
packed, our order despatch department
will call you to advise, and
items on our standard delivery schedule will normally be delivered within 3
days following the day of advice.
|
| CHECKING OF GOODS/DELIVERY |
PLEASE CHECK YOUR DELIVERY
We cannot refund or replace items which have been signed for as ‘received in good condition’. Mark any shortages or damages on the driver delivery paperwork at the time of delivery.
If for any reason you are unable to check, please sign ‘Unchecked’ and report any damages / missing items within 24 hours.
Should you have any questions at the point of delivery, please ask the driver to wait and call us on 0845 050 8746.
|
| SHOWROOM OPENING HOURS |
Monday 8.30am to 5.00pm
Tuesday 8.30am to 5.00pm
Wednesday 8.30am to 5.00pm
Thursday 8.30am to 5.00pm
Friday 8.30am to 4.00pm
To contact us please view our contact information
|
| DISCOUNTS |
Trade Discounts Applicable
Trade discounts (where applicable) will be automatically applied to your order at the time of purchase. (via your shopping cart)
Radiators
Amount Saved By Ordering Online, Please Contact Our Sales Office
Large Orders (Please Contact Sales Office)
Gutters & Pipes
Amount Saved By Ordering Online, Please Contact Our Sales Office
Large Orders (Please Contact Sales Office)
Rooflights
Amount Saved By Ordering Online, Please Contact Our Sales Office
Large Orders (Please Contact Sales Office)
|
|
